We do our best to process your order within 1-2 business days for in-stock standard items. Custom items can take 5-10 business days and the order processing times may be longer during the busy holiday season.
We offer local pick-up and shipping across Canada from our location in Ottawa, Ontario.
We offer free local pick-up in the west end of Ottawa by appointment. You can select the "Local Pick-up" option at checkout and when your order is ready, you'll receive a pick up notification with the pick up details.
We currently use Canada Post for shipping across Canada. The shipping cost for your order is calculated at checkout.
There is an option to select $15 flat rate shipping across Canada and free shipping for orders over $150. All orders are tracked and you will receive your tracking number once your order is shipped.
Please allow 2-8 business days for standard shipping (Expedited Parcel Service) once you receive your tracking number.
In a rush? If you need your order sooner, please select an upgraded shipping option at checkout.
Note: Canada Post may experience delays during the holiday season. Please allow extra time to receive your package.