Shipping + Delivery + Local Pickup

We offer shipping across Canada, local delivery, and free local pick-up from our studio in Ottawa, Ontario. 

We do our best to process your order within 1 business day for in-stock items. Custom and personalized items are made to order and can take 5-10 business days or longer. Please check processing times with us before placing your order if you require your items by a specific date. 

Shipping

We currently use Canada Post or UPS for shipping across Canada. The shipping cost for your order is calculated at checkout. Please allow 2-8 business days for standard shipping (Expedited Parcel Service) once you receive your tracking number. 

There is an option to select $15 flat rate shipping across Canada and free shipping for orders over $200. All orders are tracked and you will receive your tracking number once your order is shipped. In a rush? If you need your order sooner, please select an upgraded shipping option at checkout.

Note: Carriers may experience delays during the holiday season. Please allow extra time to receive your package. 

Free Local Pickup

We offer free local pickup in the west end of Ottawa by appointment. You can select the "Pickup" option at checkout and when your order is ready, you'll receive a notification with the details to pick up your order.

Local Delivery

You can now get your party supplies delivered right to your door if you live in the Ottawa area. The local delivery option will appear if you're in our delivery zone. Deliveries are made weekly.

$10 flat rate local delivery or

FREE delivery* for orders $120+

*Please note: some Balloon Bar arrangements are not eligible for delivery and are only available for local pickup. Check with us before placing your order if you require delivery for custom balloon arrangements.